The Fantasy WIG's aim is providing our customers premium quality human hair wigs & weaves with reasonable price and knight service. And we totally understand that choosing a right wig online is a bit difficult, so we accept the return & exchange for some special occasions. Below is our Return & Exchange policy.
We are more than happy to accommodate exchanges & returns of the wigs that have NOT been washed, tampered, altered and the lace have NOT been cutted. Since Human hair wigs are a hygienic product. We take matters of hygiene and public safety seriously and DO NOT ALLOW used items to be returned for the safety of all of our clients.
We offer ONE TIME free return and exchange for our customers who keep their items in original conditions and meanwhile follow our return & exchange process.
15% of your total payment will be charged as a restocking fee for the second time exchange.
NO return & exchange for cap size customized wigs.
NO return & exchange for clearance products.
Cap size not suitable is not the problem of quality, before placing your order, please double check the cap size and cap measurement.
NO return & exchange for cap size problem.
NO return & exchange for color wig.